CatGenie Self Washing Self Flushing Litter Box Review: We Tried It For 3 Weeks

Our Review Process

Our reviews are based on extensive research and, when possible, hands-on testing. Each time you make a purchase through one of our independently-chosen links, we’ll receive a percentage of the proceeds. Read more about how we’re supported here.

The CatGenie self-washing, self-flushing litter box has a unique claim to fame. It’s the world’s only “self-washing” cat box.

Unlike other self-cleaning litter boxes that rake, rotate, and roll to scoop out waste, then stash it in a drawer or other compartment, the CatGenie is an end-to-end litter solution. Like a little toilet for your cat, the CatGenie doesn’t just scoop the poop. It washes and flushes on its own, meaning that theoretically, you’ll never have to handle your cat’s waste again.

It’s an innovative idea, but is it too good to be true? In this unbiased CatGenie review, we’re taking a deep dive to find out if the CatGenie lives up to its promises. Keep reading to find out how the CatGenie works and whether or not we think it’s worth the investment.

Brand Name: CatGenie


View On Amazon
View On PetSmart


  • Litter Cleaning- 3/5
  • Odor Control – 3.5/5
  • Noisiness – 2/5
  • Reliability – 3.5/5
  • Price – 4/5

Overall Score: 3.2/5

CatGenie Self Washing Self Flushing Litter Box Review Video Review

Check Amazon Deals

First, Let’s Get Some Background On The CatGenie Self-flushing Litter Box.

Again, the CatGenie litter box does something that no other automatic litter box can do. It scoops, stores, and flushes your cat’s waste. 

The CatGenie connects to your home’s water line and works a bit like a cross between a washing machine and a toilet. Each time your cat uses the box—or whenever you initiate a cycle from manual mode—the CatGenie will run a cleaning cycle.  

During this cycle, the CatGenie automatically scoops out any solid waste. Once solids are removed, the CatGenie bowl fills with SaniSolution, beginning the washing cycle. Once the washing cycle is finished, all of the liquid flushes into your toilet or drain. All that’s left for you to do is flush the toilet.

It’s one of the most radical concepts in the world of automatic litter boxes, so I was excited to see what it would do for my cats and home. Over the course of three weeks, I tested out the CatGenie system with the help of my two cats, Wessie and Forest. 

First Off, Let’s Talk About Setup.

Cat Genie Review

The CatGenie is a generously-sized unit that won’t go just anywhere. You’ll need both ample space and access to a cold water and waste line in a laundry room or bathroom. The first step, then, is making sure that you have an appropriate place to put the CatGenie.

The CatGenie requires a bit more planning and setup than your average automatic litter box. Before you pull out your credit card, you’ll have to make sure that you have a place to put this unit—it’s a behemoth with some special requirements. Because it attaches to your cold water and waste line, the CatGenie will only work in a laundry room or bathroom.

And because it requires electricity, you’ll also want to make sure that the CatGenie is located close to a GFCI power outlet.

Furthermore, The CatGenie Isn’t A Small Installment.

At 19.25″ wide, 24.5″ long, and 21″ high, the CatGenie takes up a fair amount of space. Before you go too far, pull out a tape measure and make sure you have a good spot to place the Cat Genie.

Once You’ve Found An Appropriate Location For The CatGenie, You’ll Assemble The Unit.

Though a bit cumbersome in the cramped quarters of my bathroom, the CatGenie was easy to assemble. All of the parts easily stack together. Things can get a little bit more tricky, though, when it’s time to attach the water hose to your cold water line.

The CatGenie comes with two adapters to help you attach the CatGenie hose to your cold water line while also directing water to the toilet or washing machine. That said, if your home has a hookup that’s non-standard, you may need to use additional tools that aren’t included in the CatGenie package. And if you have a rigid water line in your bathroom, you may need to replace it with a flexible one.

Fortunately, this stage of setup was comparatively easy for me. I attached the hose using the adapter, connected the input hose to the back of the CatGenie, and directed the output hose into the toilet bowl.

Once The CatGenie Is Set Up, You’ll Insert The SaniSolution Cartridge And Add Litter.

The CatGenie comes with a SaniSolution cartridge, which is a recyclable, biodegradable plastic box containing a bag of the CatGenie system’s standard cleaning solution. According to the company, this cleaning solution is the same type of solution that veterinarians might use to sanitize surfaces in their clinics. Before you’re able to run a cycle, the SaniSolution cartridge must be inserted at the top of the processing unit.

Before you get started, you’ll want to fill the litter bowl with CatGenie granules, which also come in a recyclable, biodegradable box.

As mentioned previously, the CatGenie uses proprietary plastic granules. CatGenie explains that these granules are both pet-safe and environmentally friendly. They’re made of a dust-free, pet-safe, non-toxic combination of natural and synthetic biodegradable materials, including a special additive that allows the plastic to be broken down by bacteria. When flushed or thrown out, the granules will biodegrade in the septic system, sewer system, or landfill.

These granules felt surprisingly similar to clay litter in my hands, and I knew my cats would feel comfortable using them.

While the granules are similar to clay litter in paw-feel and consistency, they’re distinctly different in other ways. For one, they’re dust-free, meaning that you won’t have to deal with litter dust coating surfaces in your home or making you cough. Secondly, these granules are septic-safe and shouldn’t damage your plumbing.

And Then You’ll Run A Cycle.

CatGenie recommends that you start using the unit in manual mode. In addition to letting you get a feel for how it works on your own terms, this method can also help your cat to slowly acclimate to the box.

In addition to manual mode, there are several ways to program the CatGenie. You can either preset your CatGenie to run automatically between one and four times every day or set it to Cat Activation Mode. In Cat Activation Mode, the Genie Eye will detect a cat in the bowl and start a cycle timer. After it’s given your cat 10 minutes to leave the litter box, a cleaning cycle will begin.

Each Cycle Is Broken Into Three Phases.

CatGenie cleaning cycle

The CatGenie cleaning cycle is broken into three phases—scooping, washing, and drying.

The entire CatGenie cycle runs for between 30 and 40 minutes and is broken into three different phases. Let’s go over what happens in each stage of the cycle.

Scooping Phase

When the CatGenie cleaning cycle begins, it starts with a scooping cycle. During this stage, the bowl rotates as the Genie Hand descends into the litter, gathering up any solid waste and depositing it into the hopper, where an impeller macerates all of the waste.

Washing Phase

Once the Genie Hand has carried all of the waste into the hopper, the bowl fills up with water and SaniSolution. During this phase, the bowl continues to rotate and the Genie Hand moves in and out of the water, swishing and the agitating the granules. Once everything has had enough time swirling around in the litter bowl, the CatGenie flushes everything—SaniSolution and macerated feces—into your toilet bowl or drain.

I found that, between the sloshing, draining, and flushing, this phase was very noisy. I could hear it working from across the house and my cats were curious about it as well.

Drying Phase

After the Genie’s done washing the litter granules, it’s time to get everything dry. Hot air blows from the side of the litter bowl and dries out the granules. By the end of this 17-minute process, the litter granules are bone-dry, warm, and ready for another use.

How Well Did It Work?

Now that we’ve gone over how the CatGenie cleaning cycle works, let’s talk about its effectiveness.

How Thoroughly Did The CatGenie Clean?

During the scooping phase, I found that the CatGenie failed to capture all of my cats’ waste. Instead of cleanly removing every bit of feces and sending it away into the hopper, the Genie Hand reached the end of the scooping phase with bits of poop stuck to its tines.

Any feces that doesn’t make it to the hopper remains on the rake or in the litter bowl, meaning that it’ll be washed and dried just like the granules.

CatGenie self washing litter box cleaning

While the CatGenie was able to capture most of the solid waste in the bowl, it didn’t catch everything.

The CatGenie’s Odor Control Ability Depended Upon Which Stage Of The Cleaning Cycle It Was In.

First off, the CatGenie doesn’t do anything to reduce urine or feces odor in between cycles. So  if you’re running the CatGenie on a regular schedule or using it in manual activation mode, prepare for some odor.

I also noticed some odor during each cleaning cycle. Because the CatGenie wasn’t scooping away all of the solid waste, some of that waste stuck around for the drying process. The combination of lingering feces and hot air made for a smelly bathroom.

After the cleaning cycle is complete, however, there wasn’t any odor at all. Even with a few chunks of stool remaining in the bowl, I found that the sanitized litter smelled like SaniSolution—not a hint of feces or urine.

How Much Did The CatGenie Granules Scatter And Track?

The lightweight litter granules tended to escape the litter bowl and scatter across the floor. Another thing worth noting is that, although the Genie hand is designed to shake excess litter back into the bowl before transferring it into the hopper, this doesn’t always work. I noticed that a pinch of litter went into bowl during every cleaning cycle.

For litter that is supposed to last 2-3 months between each changeout, a lot of CatGenie granules were ending up in the trash or flushed away down the toilet.

How Much Maintenance Was Involved?

While I didn’t encounter a lot of maintenance—the CatGenie was a self-sufficient unit—other reviewers have noted that you’ll have to occasionally clean out the hopper. If your experience is similar to mine, and the CatGenie is unable to capture all of your cat’s waste, you may have to do some manual scooping to keep everything tidy.

Every two months or so, you’ll have to replace the litter and pop in a new SaniSolution cartridge.

Altogether, that’s significantly less daily maintenance than a standard litter box. The CatGenie is a virtually hands-off alternative to the standard litter situation.

How Much Does The CatGenie Cost?

When I purchased the CatGenie for this review, it cost $292. At nearly $300, the CatGenie is one of the most expensive automatic litter boxes on the market. Its costs go beyond the upfront expense, though—you’ll also have to purchase replacement granules and SaniSolution on a regular basis.

A 3.5-lb box of CatGenie washable granules costs about $25, while a box of SaniSolution will cost closer to $22. Each cartridge holds 120 washes or more and when set on Cat Activation mode, it provides 240 washes.

With a replacement frequency of once every 2 months, you’ll probably be spending about $23.50 each month on replacement granules and cleaning solution. If you have more than one cat, that number could increase significantly.

Compared to traditional cat litter, that’s pretty expensive, but remember that you’re also saving hours of time that you’d otherwise spend hunched over the litter box.

Check Amazon Deals

Overall, Is The CatGenie A Good Choice?

The CatGenie Self Washing Self Flushing Litter Box could be worth it if you want your cat litter situation to be as automated, hands-off, and easy as possible. After reviewing numerous automatic litter boxes, I’ve found that the CatGenie is the most comprehensive litter solution on the market.

It controls odor relatively well, does a fairly thorough job of cleaning, and doesn’t produce a lot of dust. Additionally, it’s an eco-friendly product. Unlike clay litter, the plastic granules are biodegradable—as is the plastic in the SaniSolution cartridges. A one-year supply of cartridges takes up less space and uses less plastic than one container or one month’s supply of cat litter.

That Said, It Does Have A Few Drawbacks.

During my three-week test, placement was my biggest struggle. My bathroom is comparatively large, but I still didn’t have enough room to install the CatGenie without also blocking off a cabinet. And because the bathroom power outlet was across the room, I had to use an extension cord to supply power. And because my cats are afraid to go in the bathroom, it was a struggle to get them to use their new box.

Before you decide to get the CatGenie, you’ll want to be certain that you have enough space and are prepared for a loud, visually noticeable appliance in your home.

A second concern is cat-friendliness in multi-cat homes. With each cleaning cycle lasting 30-40 minutes, your cat may find themself without a litter box for hours a day. While this isn’t an issue for single-cat homes, this may be a problem if you share your home with two cats or more.

And once the cycle is complete, the warm granules could make an inviting bed for some cats. If your cat likes the warm granules too much and lounges there, Cat Activation mode could lead to unnecessary cycling and wasted SaniSolution.

Overall, the CatGenie isn’t perfect, but it’s going to be an amazing end-to-end solution for the right person.

If you feel like you’ve been up to your ears in litter box chores for a long time, have a physical disability that makes litter cleaning difficult, and don’t mind adding a new appliance to your home, the CatGenie could revolutionize the way you think about cat litter.

Remember that the CatGenie comes with a two-year warranty and is known for outstanding customer support, so you can give it a try risk-free.

Related Articles:

20 thoughts on “CatGenie Self Washing Self Flushing Litter Box Review: We Tried It For 3 Weeks

  1. Shelly

    I loved my cat genie until their latest update in november. I have had nothing but problems since then. I am ready to return the dang thing

  2. Aly

    I had a cat genie for 6 years. While it’s great not to deal with cat litter, there are a few drawbacks. As the review said, during the cleaning cycle there is a lot of odor. With the feces going into the toilet, if you don’t clean your toilet thoroughly every day, be prepared to have some very hard to get out stains in your toilet bowl. Also if you have lung haired or cats that groom themselves a lot, the hair in the feces will gum up the mechanism. Every couple of months I had to take the machine apart and manually extract the hair from around the mechanism—its gross. Also the granules are hard and painful on the feet—and they track so make sure to always wear shoes! And the cats didn’t like them either. They perched on the edge of the bowl to use it so they would not have to step in the granules. So while the genie is a clever solution, it does have its cons.

  3. Jeanette

    I have had a Cat Genie since 2006. I’m lucky that I have a large bathroom so no problems there. I used to run it twice a day and not do anything else, but now I prefer to save my motor by actually scooping out the feces into the toilet. I have two cats so they also appreciate this. The Cat Genie is then dealing with urine only. This also means I only run one cycle a day so a cartridge lasts me nearly 4 months. As far as I’m concerned, well worth it vs lugging up large bags of litter that I then have to get rid of on a regular basis. An added tip if you happen to have senior cats (like me) with kidney “issues” who pee a lot: since sometimes they leave really wet litter: I watch during the scooping phase of the cycle and make sure to knock off wet granules from the scooper back into the bowl so as to avoid a lot of granules going down the toilet. ( In an emergency if one has to go during a cycle or there’s a power outage, I have a backup regular litter box that I keep on the back porch but that only happens once in a blue moon.) As they age, I will keep track and see if we need to bump up to two cycles a day but so far, one has worked out well. Nothing makes my cats happier than clean, dry, warm litter – except maybe delicious meals and cuddles!

  4. D Phillips

    I feel this review is odd at best. Biased for some reason. I have three cats, I’ve had my Cat Genie for three and a half years. My unit empties in my washer drain pipe access, which is in my opinion, the correct flush application for this product. This product is not only efficient, but reliable as well. Along with my automated feeder and filtered water fountain, all I have left to do is love and appreciate my kitties. Yes, every now and then there is maintenance, but it’s easy to take apart, clean and reassemble. Everything on this planet requires maintenance. First of all if you own a cat, your wanting a pet that’s mainly independent. Putting a 3 to 3.5 out 5 is ridiculous. One person commented that cleaning the Cat Genie was gross, oh but scooping cat poop and urine several times a day isn’t? And if you’re not scooping your cats box (like a superior, hygienic Cat Genie does), every time they use their box, then your house smells like you have a cat doing his business everywhere. Everyone who enters my home is surprised when they see my cats appear and comment how they don’t detect any bad odors, because I DON’T HAVE A NASTY LITTER BOX IN MY HOME! Cat Genie’s customer service is also fantastic… That’s my rant. Don’t listen to the haters.


      I completely agree. My partner has a cat with a normal litter box and his house smells from it. I’ve had mine for 3 years and love it – much less work than a normal box. You have to clean up tracked litter no matter what type you have.

  5. TomT

    We have had our Cat Genie AI for two years. We love it and so do our two cats. We installed it in a little different manner: We have an exercise/cat room downstairs in our finished basement. Right next to it is a wet bar. We ran the water and drain hose through the wall and tied it in the the drain and water supply under the sink. It made for a very simple and clean installation and we can’t hear the noise. We would never go back to any other form of litter box! I’d give it 4.5 out of 5 stars overall.

  6. Lisa Newcomb

    Thank you for your review I really appreciated it, I am new to looking up views and seeing how this works. I have six cats and I help with rescue. My mother has more than that and she is doing catch and release and rescuing cats as well. I am curious in your opinion what is one of the best automated cat litter boxes? I want to help take some of the pressure off my mom….. lol

  7. Erin

    Awful company. Do not purchase!
    I received a defective unit. Consequently, spent hours and days on the phone with customer service, no one could figure out what was wrong, yet I am responsible for paying the **obscene** shipping costs to return the defective unit and will not receive a full refund.

  8. Ben Long

    Hey all- The Cat Genie is an excellent product. My wife and I just moved into an upstairs apartment in my folks’ house and had to sort a litter box option for our two hairless cats. We went with the Cat Genie, which just fit next to the bath tub and in front of the toilet. There’s still room for your feet! Tying in to the flexible water hose under the toilet and plugging it in was very easy. It was seven and a half months ago, and all I’ve had to do since then is replace granules, replace solution a couple of times, sweep stray (clean) granules off the floor, and clean the unit once since moving in. That’s IT. No more handling the cat’s excretions, FULL STOP. Also, it has not fouled the toilet at all. There is 0 additional cleaning. I’m a doctoral student and my wife is also very busy, so it’s tough to keep up with two cats’ biz, but now we don’t have to! Yes, it’s a little noisy, and yes, if you happen into the bathroom while it’s dealing with poop it’s stinky, but before and after there is no trace of odor. We had a litter robot for years, but it seemed like a constant battle keeping it clean, and I was still in regular contact with the cat’s stuff, despite an electronic litter box. But no more. The Cat Genie is freaking awesome, in my book.

  9. BH

    Had a cat genie for a number of years. When it works, it’s great! But when it doesn’t, it’s a nightmare. There were occasions when, for whatever reason, the unit didn’t drain completely, and beeped an incessant warning (although I was a work and couldn’t hear it until I got home hours later) and was completely unavailable to the cats until it was dealt with. Then there’s the infamous “baking brownies”….just one time experiencing the unforgettable scent of air fried cat crap and you’ll live in terror of it happening ever again.

    I wouldn’t say the cat genie is without merit, but anyone considering it should know it’s not an infallible “set it and forget it” solution.

  10. Vicki Crannaford

    Biggest waste of money ever. Forever resetting it and don’t get me started on those little white pellets that the cats spread from one end of the house onto the other. The smell of baking poo is horrendous and the noise terrible. It’s not cheap to run by any means especially when you have three cats. The cycle takes ages and when a cat needs to go then it finds somewhere else whilst the machine is washing. Ours now sits outside waiting for the rubbish man. Very disappointed in the product

  11. Wendy

    I have had a cat genie for 8 years and had at the time of the first genie 5 cats using it and only had a couple of problems if the cat had wet stools .I had to clean he rake I love the the cat genie we gave it in the laundry hooked up to the washing machine drain .
    We have 2 new kittens as our older cats have past on to heaven and the we ones are doing fine with the cat genie if you compare the price of normal litter the cat genie really compares .and guess what else NO LITTER DUST..
    Well worth the cost ..

  12. David Murray

    Cat Genie (Petnovations) is refusing to refund my money for the device, even though it is defective and I’ve spent months troubleshooting it with them (which always includes me putting my hands in cat waste). After encountering a rude customer service agent and indifferent management, I am no longer willing to spend any more time trying to reason with them. I have offered to return all the original and replacement equipment once they refund me, but they have declined, saying that I must return some of the equipment first so their engineers can diagnose it. I offered to do this if they were willing to give me a plan with an endpoint, but they would only commit to open-ended troubleshooting, stating that the 90 day refund window is closed (even though the problems began within that time).
    I believe they have a systemic process to wear their customer down until they throw up their hands and walk away. It begins with a phone call to customer service, in which they have you explain the issue and you are required to send pictures of the setup, which includes lifting the unit up and taking pictures of the bottom. This almost always results in sewage water spilling out. Each time you call, this process is repeated (I have done it six times). Next, they review the pictures and have you clean the device by hand, make adjustments to the setup, and run a series of tests on the processing unit. This all takes 2-6 hours of work on the customer’s part. In my case, sometimes the device would begin to work properly, but malfunction again within a few hours or days-at which point the entire process would start over.


Leave a Reply

Your email address will not be published. Required fields are marked *